Hi there,
We're so sorry to hear that you never received your order. We understand how frustrating that must be for you and your family. Our sincerest apologies for any inconvenience this may have caused.
Please reach out to our email support at support@ldspaintbynumbers.com so we can track your order or arrange for a replacement to be sent out to you. We want to make sure you receive your product and have a positive experience with our brand.
Thank you for bringing this to our attention and we look forward to resolving this issue for you.
Best,
Customer Service Team at LDSPaintByNumbers.com